This policy explains what information LA Restoration Rentals collects, how we use it, and the choices you have. It applies to larestorationrentals.com and to enquiries and orders you place with us.
Who we are
LA Restoration Rentals is an equipment rental business serving Los Angeles, California. We rent restoration and drying equipment by the day, week and month, with delivery and pickup. Our website address is https://larestorationrentals.com and you can reach us by phone at (310) 493-2162.
What we collect
We collect information in two ways.
- Information you give us. When you place an order, request a rental, or contact us, we collect the details you provide, such as your name, phone number, email address, delivery address and the equipment you are interested in.
- Information collected automatically. When you use the site, we collect standard technical data such as your IP address, browser type, and the pages you view. This is done through cookies and similar technology.
Payments
Payments made through the site are processed securely by our payment provider, Stripe. Your full card details are handled by the payment provider and are not stored on our website.
Analytics and advertising
We use Google services to measure how the site is used and to run advertising, and we use call tracking to understand which enquiries come from the site. These tools may set cookies and collect usage data. You can control cookies through your browser settings.
How we use your information
- To arrange and fulfil equipment rentals, including delivery and pickup.
- To respond to your enquiries and provide customer support.
- To process payments for rentals.
- To operate, maintain and improve the website.
How we share it
We share information only with the service providers who help us run the business, such as our payment processor, delivery, and analytics providers, and only to the extent needed to provide the service. We do not sell your personal information.
Data retention
We keep order and enquiry information for as long as needed to provide the service and to meet our legal and accounting obligations, then remove it.
Your choices
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, call us at (310) 493-2162.
Changes to this policy
We may update this policy from time to time. The current version is always the one published on this page.
Contact us
If you have any questions about this privacy policy or how we handle your information, call LA Restoration Rentals at (310) 493-2162.